Training

Be equipped and confident at every stage of business development.

Training

All of our courses are offered in person or virtually.
They are developed, tailor-made, according to your needs and your reality.

Do you want to know about our solutions to your business development challenges?

Here are some examples of topics covered in our training :
  • Prepare your approach to maximize your performance
  • Introduce yourself and create a good first impression
  • Adopt the appropriate behaviors according to the context
  • Decide when and how to follow up with an initial contact
  • Define your goals and prepare to achieve them
  • Develop a strategy to develop the relationship that leads to a sale
  • Maximize the impact of your proposals and presentations
  • Sell your fees transparently and efficiently
  • Respond to questions and objections
  • Check client satisfaction regularly
  • Deal with dissatisfaction to regain a client's trust
  • Set your limits without harming the relationship with a client
  • Maintain relationships with your clients between mandates
  • Seize opportunities to sell additional services to your clients
  • Obtain referrals and gain access to your clients' networks

Why invest in business development and client service training with us?

Becoming an indispensable advisor in the eyes of your clients requires mastery of several strategic and relational skills.

1

New muscles

Like many professionals, you are comfortable with facts and data. To help you permanently improve your relationship skills, train new muscles and hit the nail as often as possible through hands-on training.

2

The magic of practice

Intellectual understanding is not enough to achieve tangible results. You must try and practice.

50% of our training time is devoted to putting tools into practice.

3

Tangible results

As you work on your relationship skills, you will become more comfortable, more in control, and more successful in your business relationships.

Client testimonials

" The training developed and facilitated by Paule enabled the entire team to acquire very concrete commercial reflexes that are very useful on a daily basis.
The work carried out during the training on the difficulties encountered with our clients and our prospects enabled us to find solutions, to advance the commercial relationship and to finalize the gains of missions. "
Christophe Saubiez
Président of RoCh Conseil, Paris, France
Support for family shareholders
" Paule has succeeded in transforming people who excel in technique into good developers! Developing business for a firm like ours is essential. Paule provides us with concrete tools, a common language and the means to take action, as a team! I have vivid memories of the role-playing exercises used in the training...
A way of learning that marks people's minds for years to come! "
Robert St-Aubin
FCPA, FCA
Partner, Demers Beaulne, Montréal, Canada

Our training courses are recognized by several professional orders.